Report a problem

To ensure efficient processing of your refund request, please provide the required information below.

Required Information:

Order Number: Essential for locating your purchase in our system. You can find this number in the confirmation email you received after placing your order. If you made your purchase while logged into your UbboShock account, this number is also available in the "Order History" section.

Email Address: Needed to communicate with you regarding the status of your refund request.

For Damaged Products

If you receive a damaged product, please indicate this in the options available on the form so we can properly handle your situation.

For more information about our return process, please refer to our return policy available on our website. If you have any questions or need assistance, our customer service team is here to help you.

What is the reason for your request ? *
Would you like a refund for your purchase? *
Click or drag a file to this area to upload.